Live Your Best Life Counseling Services Privacy Policy

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 Last Modified: August 26th, 2025

Live Your Best Life Counseling Services (“we,” “our,” or “us”) is committed to protecting the privacy of individuals who access our website at liveyourbestlifecounseling.com or otherwise share personal information with us (collectively, “Users”). This Privacy Policy explains how we collect, use, and safeguard your information, as well as your rights regarding your personal information. By using our website, you consent to the practices described herein.

1. Grounds for Data Collection

We collect and process personal information (“Personal Information”) as necessary to:

• Provide our services and fulfill contractual obligations;
   
• Protect our legitimate interests; and
   
• Comply with legal and regulatory obligations under Texas and federal law.

2. Information We Collect 

2.1 Non-Personal Information

We may collect non-identifiable information about Users, including:

• Technical device information (browser type, operating system, language preference, IP address);
   
• Website usage data (pages visited, clicks, time spent); and
   
• Aggregate analytics for improving our website and services.

2.2 Personal Information

Personal Information is data that can reasonably identify an individual. This may include:

• Device Information: Geolocation, IP address, unique identifiers, and activity data;
   
• Registration Information: Name, email, phone number, and other details provided voluntarily during registration or contact forms.
   

3. How We Receive Information

We collect Personal Information from:

• Information you voluntarily provide when registering, completing forms, or using our website;
   
• Your use of our website and services;
   
• Third-party providers, analytics services, or publicly available sources.
  

4. How We Use Your Information 

We use Personal Information to:

• Communicate with you about services, updates, or customer support;
   
• Provide and personalize our services;
   
• Conduct research, analysis, and statistical reporting;
   
• Market our services, including through email or promotional materials (with opt-out options);
   
• Serve targeted advertisements using third-party providers;
   
• Comply with legal obligations, enforce our policies, and protect against fraud or illegal activity; and
   
• Facilitate corporate transactions, such as mergers or sales.
   

We do not sell your Personal Information.

5. Sharing and Disclosure of Information

We may share Personal Information with:

• Trusted third-party service providers (e.g., SimplePractice, Headway) for data processing, secure storage, analytics, and marketing. All third-party vendors are HIPAA-compliant and bound by confidentiality agreements.
   
• Legal authorities when required by law or to protect safety or enforce legal rights.
   

We do not share Personal Information with other users without your consent.

6. HIPAA and Health Information Disclaimer

This Privacy Policy applies only to information collected through the website.

Protected Health Information (PHI) collected in the context of counseling services is governed by HIPAA and our Notice of Privacy Practices, which is provided separately to clients at intake. Users should not submit sensitive health information through website forms or email. All telehealth services are delivered using secure, HIPAA-compliant platforms.

7. Cookies and Analytics

Our website uses cookies and similar technologies to improve your browsing experience and gather anonymous analytics.

Types of cookies include:

• Session cookies: Temporary cookies deleted after your session ends.
   
• Persistent cookies: Stored for repeat visits to save preferences.
   
• Third-party cookies: Set by analytics or advertising services.
   

We use Google Analytics for website performance tracking, which does not link personal information to user data. Users may disable cookies via browser settings; some site features may not function properly if cookies are disabled.

8. Your Rights

Texas residents have rights to access, correct, or request deletion of Personal Information we control. You may also:

• Receive a copy of the personal information you voluntarily provide;
   
• Object to certain processing of your Personal Information;
   
• Request restriction of processing; and
   
• Lodge complaints with regulatory authorities.
   

To exercise your rights, contact our Data Protection Officer (DPO) at info@liveyourbestlifecounseling.com.

9. Retention of Information

We retain Personal Information only as long as necessary to:

• Provide our services;
   
• Comply with legal obligations;
   
• Resolve disputes or enforce policies.
   

Information is reviewed periodically, and outdated or inaccurate data is removed or corrected.

10. Minors

Our website and services are not intended for children under 13. We do not knowingly collect Personal Information from minors. Parents or guardians who become aware of such data should contact us immediately at info@liveyourbestlifecounseling.com.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any information.

12. Security Measures

We implement administrative, technical, and physical safeguards to protect your information, including:

• Encrypted data transmission (SSL/TLS);
   
• HIPAA-compliant storage and telehealth platforms;
   
• Restricted employee access to personal data.
   

While we take reasonable precautions, no method of transmission over the Internet or electronic storage is completely secure.

13. Data Transfer

We may transfer data to third-party vendors outside the U.S. only when they meet adequate data protection standards or under legal agreements ensuring security.

14. Advertising and Marketing

We may use third-party services to deliver relevant ads. Users may opt-out of many ad networks via the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA). Marketing emails include clear unsubscribe options, except for mandatory administrative communications.

15. Corporate Transactions

If our business undergoes a merger, acquisition, or sale, the acquiring entity may inherit the rights and responsibilities outlined in this Privacy Policy.

16. Updates to this Privacy Policy

We may update this Privacy Policy periodically. Material changes will take effect upon posting, and continued use of the website constitutes consent.

17. Contact Us

If you have questions about this Privacy Policy or our practices, contact:

Live Your Best Life Counseling Services
Website: liveyourbestlifecounseling.com
Email: info@liveyourbestlifecounseling.com