To get in touch with us, you can give us a call at 682-738-4128 and leave your name and phone number or you can email us at info@liveyourbestlifecounseling.com and a team member will be in touch with you.
During the free 10-15 minute phone consultation, we’ll ask you some questions like availability, what you are looking for in a counselor, and what types of counseling you are seeking to ensure goodness of fit. You’ll also have an opportunity to ask any additional questions you may have.
Yes, we currently accept the following insurances: Aetna, and Optum (United Healthcare, Oscar, and Oxford)
If you do not have the insurance we accept listed above, sessions will be set at the self-pay rates; we may assist you in filing for potential reimbursement through your insurance provider by individual request. A receipt for services rendered can be provided that you can submit to your insurance company for potential reimbursement, known as a Super Bill.
We do not offer sliding scale or reduced rates.
*Please note that we are NOT in network with Medicaid or Medicare, and even if your Medicaid and/or Medicare policy is managed by one of the above listed insurance companies, we are unable to bill your insurance and you will be responsible for the full cost of sessions
You are responsible for cancelling your scheduled appointments at least 24 hours in advance of the appointment or you will be charged for the FULL session scheduled.
Our services are accessible from Monday to Thursday, including select evening appointments. Our providers operate exclusively by appointment, offering distinctive availability. We are happy to address any inquiries concerning session timings or availability in general. Please feel free to reach out with any questions you may have.
In addition, all messages received after 5pm Monday through Thursday may be addressed the next business day (Thursday’s messages received after 5pm may be answered Monday). Messages will not be monitored on Fridays, Saturdays, or Sundays each week, nor will they be monitored on holidays or when your assigned counselor is out of the office.
Sessions typically last 50 minutes, although longer sessions can be provided as well for an additional charge. How often we meet is a decision that you and your counselor agree upon together, based on availability, severity of symptoms, and the rate you want to change. Typically, most clients start at 1x/week in the beginning, then move to meeting less frequently when severity of symptoms have decreased.
At this time, our services are exclusively available through virtual appointments only to residents located within the state of Texas. We highly value our clients' time and resources and aim to ensure counseling services are easily accessible, allowing individuals to engage in sessions from the comfort of their homes.
We work with men and women aged 13 and up. We also work with premarital couples.
A number of benefits are available from participating in counseling. Counselors can help provide support, problem-solving skills, and enhanced coping strategies for issues such as anxiety, relationship troubles, unresolved childhood issues, grief, stress management, and more. Many also find that counselors can be a tremendous asset in assisting personal growth, improving interpersonal relationships, family concerns, and the hassles of daily life. Counselors can provide a fresh perspective on a difficult problem, or point you in the direction of a solution. The benefits you obtain from counseling depend on how well you use the process and put into practice what you learn.
Counseling varies based on individual needs, focusing on current events, personal history, and progress updates. Sessions can be short-term for specific issues or longer for deeper patterns or personal growth. The first session consists of an intake and then regular sessions moving forward are typically scheduled weekly. Active participation enhances counseling results, aiming to apply learned insights to daily life. Counselors may suggest activities outside of sessions to support progress, and success often comes from motivation to explore and implement new solutions.
Upon scheduling an appointment, you will receive an email with links to our online forms. Please complete the forms 48 hours prior to your first appointment. We are a paperless office and all of our forms must be completed prior to your initial session. If forms are not completed this may delay the start of your first session.
For counseling services for a minor child, please complete the necessary online forms for your child. For custodians of a child, or if you are undergoing a child custody dispute, the state requires that we have verified documents of custody or a copy of the current court order verifying your authority to consent for treatment. Please note that we do not offer any court-based or court required counseling services.
An initial intake is the first counseling session and is typically 50 minutes. During this appointment, we will review your intake documentation and assessment forms so that we can clarify your needs and what you desire. We will ensure your metric-based care assessments are completed so that we may have an evidence-based way of tracking your progress over time. Lastly, we will establish some wellness goals for an individualized treatment plan that helps ground your counseling experience. Our hope is that you leave session feeling empowered and hopeful. You and your counselor will have a shared understanding of why you are here and what you want to accomplish during your time.
Confidentiality is vital in counseling, fostering trust in discussing sensitive topics. Counselors typically cannot share information without consent but are legally obligated to break confidentiality in cases of suspected child or elder abuse and when a client poses imminent harm to themselves or others. These exceptions ensure safety and protection in critical situations despite the general commitment to confidentiality in counseling relationships.
We accept all major debit/credit cards.
Healthcare providers are legally required to provide clients without specific health coverage or using particular types of coverage an estimated bill for healthcare services before providing those services. You have the right to request a GFE for the expected total cost of healthcare items or services. If scheduled in advance, providers must offer a written GFE within specific timeframes: 1 business day for appointments made 3 business days ahead and 3 business days for appointments scheduled at least 10 days in advance. You can request a GFE before scheduling, receiving it within 3 business days. If a bill exceeds the GFE by $400 or more, you can dispute it. Keep copies of the GFE and bills. For more information, visit www.cms.gov/nosurprises/consumers, email FederalPPDRQuestions@cms.hhs.gov, or call 1-800-985-3059.
PRIVACY ACT STATEMENT: CMS is authorized to collect the information on this form and any supporting documentation under section 2799B-7 of the Public Health Service Act, as added by section 112 of the No Surprises Act, title I of Division BB of the Consolidated Appropriations Act, 2021 (Pub. L. 116-260). We need the information on the form to process your request to initiate a payment dispute, verify the eligibility of your dispute for the PPDR process, and to determine whether any conflict of interest exists with the independent dispute resolution entity selected to decide your dispute. The information may also be used to: (1) support a decision on your dispute; (2) support the ongoing operation and oversight of the PPDR program; (3) evaluate selected IDR entity’s compliance with program rules. Providing the requested information is voluntary. But failing to provide it may delay or prevent processing of your dispute, or it could cause your dispute to be decided in favor of the provider or facility.
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